Frequently Asked Questions

reflexsat iptv is a premium IPTV streaming service providing 30,000+ live television channels from over 80 countries, plus 250,000+ on-demand movies and series. Streams are delivered in 4K UHD, Full HD and HD quality via a secure, high-speed network with 99% uptime.

Yes! We offer a completely free 24-hour trial account with access to the full channel package. Simply contact us via WhatsApp or Telegram and we will set up your trial account immediately — no payment card required.

reflexsat iptv includes 30,000+ live channels covering news, sports, entertainment, kids, music, documentaries and more from 80+ countries. Additionally you get access to a VOD library of 250,000+ movies and TV series updated weekly with the latest releases.

Yes, reflexsat iptv works in most countries worldwide. Our CDN infrastructure ensures fast, reliable streams regardless of your location. A stable internet connection of at least 10 Mbps is recommended for HD streams, and 25+ Mbps for 4K UHD.

After payment, you receive an M3U playlist URL and/or Xtream Codes login (username, password, server URL). You can enter these credentials into any compatible IPTV app such as TiviMate, IPTV Smarters Pro, GSE Smart IPTV, or your TV's built-in IPTV player. The whole setup typically takes under 5 minutes.

Your account is activated within minutes of payment confirmation. You will receive your login credentials directly via WhatsApp or email. Our team is available around the clock to ensure you are set up as quickly as possible.

We recommend TiviMate (Android TV, best option), IPTV Smarters Pro (Android and iOS), GSE Smart IPTV (iOS), Perfect Player (Android), and Kodi with the PVR IPTV Simple Client addon. For FireStick users, Downloader + IPTV Smarters works great. We provide setup guides for all major apps on request.

No, a VPN is not required to use reflexsat iptv. Our service works without one in most countries. Some users choose to use a VPN for additional privacy, which is compatible with our service. However, a VPN may reduce stream speeds due to the additional routing involved.

reflexsat iptv covers 80+ countries including Germany, UK, Turkey, Arabic countries, France, Italy, Spain, USA, Netherlands, Poland, Portugal, Romania, Russia and many more. Both local and international channels are included — you can watch content in your native language from anywhere in the world.

Yes! Sports are one of our strongest categories. You get access to beIN Sports, Sky Sports, BT Sport, DAZN, Eurosport, Sport1, Canal+ Sport, and hundreds more sports channels. Live football, Formula 1, boxing, UFC, tennis, basketball and all major sports events are covered.

Yes, Catch-Up TV is available on 6-month and 12-month plans. You can replay programmes from the past 7 days on supported channels. The feature is accessible through any IPTV app that supports Xtream Codes API, such as TiviMate or IPTV Smarters Pro.

Our VOD library of 250,000+ movies and series is updated weekly. New cinema releases are typically added within 24 to 72 hours of their digital release. TV series are updated with new episodes as soon as they air.

reflexsat iptv offers streams in 4K UHD, Full HD (1080p), HD (720p) and SD quality. 4K streams require a minimum internet speed of 25 Mbps and a 4K-compatible device and screen. Most channels are available in at least Full HD quality.

For SD quality: minimum 5 Mbps. For HD quality: minimum 10 Mbps. For Full HD: minimum 15 Mbps. For 4K UHD: minimum 25 Mbps. If you plan to use multiple connections simultaneously, multiply accordingly. We recommend a stable wired connection where possible for the best experience.

Buffering is usually caused by a slow internet connection, WiFi interference, or overloaded VPN routing. Try switching to a wired (Ethernet) connection, disabling your VPN, closing other bandwidth-heavy apps, or switching to a lower quality stream. If the issue persists, contact our support team via WhatsApp and we will assist you immediately.

Yes, an Electronic Programme Guide (EPG) is included with all plans. The EPG shows current and upcoming programme schedules for supported channels. It is automatically loaded in compatible IPTV apps like TiviMate, and can also be added manually in other apps via our EPG URL.

reflexsat iptv is compatible with: Smart TVs (Samsung, LG, Sony, Philips), Amazon FireStick and Fire TV Cube, Android and iOS smartphones and tablets, Android TV Boxes (Formuler, Buzz TV, NVIDIA Shield), MAG Boxes (MAG 250 through 524), Enigma2 satellite receivers (Dreambox, Vu+), Windows and macOS computers via VLC or Kodi, and any device running an IPTV player app.

On your FireStick: (1) Enable "Apps from Unknown Sources" in Settings > Developer Options. (2) Install the "Downloader" app from the Amazon App Store. (3) Use Downloader to install IPTV Smarters Pro or TiviMate. (4) Open the app and enter your Xtream Codes username, password and server URL as provided in your welcome email. Full video guides are available on request via WhatsApp.

Each subscription includes the number of simultaneous connections shown in your plan (typically 1). To use on multiple TVs simultaneously, choose a multi-connection plan: 2, 3 or 4 connections are available on our 12-month plans. Each connection can stream independently on any device.

We accept bank transfer, PayPal, cryptocurrency (Bitcoin, USDT, Ethereum) and various other digital payment methods. The available options may vary by country. Contact us via WhatsApp to confirm which payment methods work best for your location, and we will guide you through the process.

Yes, you can renew your subscription at any time before or after it expires. Renewals use the same login credentials — no reconfiguration needed. You can also upgrade to a longer plan or add more connections at any time by contacting our support team.

No. There are no automatic renewals or binding contracts. All plans are one-time payments for the stated duration. You choose to renew manually when your subscription ends. There are no hidden fees or ongoing charges.

Yes! We have a dedicated reseller programme with credit-based packages starting from £349 for 120 credits. Resellers get their own panel to manage customer accounts, competitive wholesale pricing, and dedicated support. Visit our Reseller page or contact us directly for more information.

Our support team is available 24/7 via WhatsApp, Telegram (@Tvstreami), and email (✉ support@reflexsatiptv-uk.com). We typically respond within minutes during business hours and within a few hours overnight. For the fastest response, WhatsApp is recommended.

First, restart your IPTV app and device. Check your internet connection is working. If the issue persists, contact our support team via WhatsApp with your username and a description of the problem. We resolve most technical issues within 30 minutes. Our 99% uptime SLA means outages are extremely rare.

Our support team speaks English, German, and Turkish. We are expanding our language support continuously. For other languages, we can use translation tools to assist you effectively. Do not hesitate to contact us in your preferred language.